What our clients say

Pam and the team are very pragmatic, respond very quickly and a help cut through to get things done.

Very impressed with their business approach.

Loch Client

Absolutely brilliant service. Every step in my case was well explained. I knew where I stood at every stage. Due to this I was clear and capable of moving forward making the right decisions in my actual case.

Any situation regarding the law is stressful, especially when you don't understand terms or statements. Just for the fact that I felt my hand was held all the way put me at ease.

A genuine 'Thank you!' to all that represented me.

Loch Client

I worked with Loch in July 2025 regarding an employment matter. They turned what was a fairly daunting matter into a straightforward one, taking time to explain my rights and how we would approach the situation. I would have got nowhere near the outcome we ended up reaching without their support, for which I’m very grateful! I wouldn’t hesitate to recommend Loch in the future.

Loch Client

I cannot tell you how much I appreciate your help and please let whoever helps you get this out of the door know that I appreciate theirs too!

Loch Legal Client

A pragmatic and common-sense approach is a key factor in why I turn to the firm for advice.

Client

Your note was clear about the matter and was helpful in forming our review

Finance Director

The firm is unique, bespoke, and provides a fantastic personalised service.

Chambers and Partners

The expertise of Loch made me feel in very safe hands. Caroline was thorough in explaining the legal situation, giving clear advice and was committed to getting me a fair outcome

Senior Professional

I found this course to be excellent. The knowledge I have gained will be so useful for my work and personal life. The learning exercises were so good too. It was also beneficial to discuss experiences with others.

Training course feedback

I was an attendee of your training course and after talking to my colleagues who were there we have all said how eye-opening and informative it was. We found the interactive approach that was taken was beneficial as we could relate and draw from our own experiences.

Training course feedback

This is one of the best courses I have been on. The content has been very relevant and practical which will help me in my role and also in my personal life. The instructors have been engaging; passing on their passion for this subject.

Training course feedback

I am highly appreciative of the advice and work I received from Loch.

They assisted me with drafting complex supplier contracts and templates for my business and I cannot praise them enough. The work was thorough and their attention to detail showed they had taken time to really understand what was needed, suggesting ways to adapt them as necessary for our business.

All communications, including from the support team were clear and timely. It was interesting to hear they offer a retainer service, which means Loch can effectively work as the Company’s in-house counsel too, which is a useful service for a business of our size.

Thank you again!

Simon Adby, Nice Work

It goes without saying my contacting you at the outset and getting your great advice gave me confidence through this upsetting episode.

Loch Legal Client

Thanks for all your help. Very impressed with how you pressed the negotiations forward on Wednesday to allow us to reach a quick resolution.

App Developer

With his first-hand experience in dealing with all kinds of medical emergencies; Bruce is not only able to provide us with the latest guidelines and techniques but also the kind of personal support you need when facing the stressful situation of how you will react during a medical emergency.

Pieter, Dentist

Your approach is one of collaboration, taking your time to understand the issues, and our position, and then working proactively with us in a practical manner.

FD, Architecture Firm

I have no hesitation in recommending Loch to any of my contacts should they ask my advice on employment issues.

Employee

Pam and her team are always on hand to expertly advise us on any employment law issues we have. The speed of their service levels combined with high-quality advice always exceeds our expectations and as a result, we have been a satisfied client of the firm for over 7 years. I would not hesitate to recommend Loch to any business.

Operations Director, Professional Services

Being a new employer can be very daunting but Loch gave me the confidence to forge ahead with the process, always explaining things in a straight forward manner.

Dave Mac, Employer

The seamless service between the HR and legal teams at Loch has proved invaluable to us when we needed support with urgent, sensitive matters. The response was appropriate, professional and timely – we could not have asked for more. As a result of this excellent start, we have engaged Loch to provide us with ongoing support on employee matters safe in the knowledge that they will engage with their legal and advisory colleagues when those services are needed.

Chairman, Board of Trustees

It has been a pleasure to work with Loch. The team are always prompt in responding to enquiries and clearly have extensive knowledge within the industry. The reports are comprehensive and have assisted significantly with managing very difficult situations with varying complexities in both mental and physical health cases. The services Loch provides have become an asset to the Company, contributing to reduced absenteeism and employee engagement. Their services are tailored to our company's requirements, which has added value to our wider health and wellbeing strategy.

HR Adviser

Bruce was a very engaging trainer, and very creative in his approach. He had his audience connecting very well. The training course was very interesting. Thank you, Bruce.

First Aid Feedback

Bruce has managed to ignite a real interest in learning about First Aid provision and the importance of the First Aid role in the workplace here at London Expedia and Egencia Manchester offices. Previously to Bruce’s individual approach to carrying out Site based courses, it was a struggle to truly engage delegates to enrol on a three-day course, which took time out of their busy schedules. However, with a few courses under his belt, he has received fantastic feedback from employees. We currently have forty employees all waiting to enrol (in just one Site alone) which is truly a remarkable turnaround. Well done Bruce!

UK and Switzerland Hub Manager

Your note was very clear about the seemingly complicated and tricky matter and was very helpful in forming our view. Thanks again for your valuable advice and I look forward to working with you in the future.

Finance Director, Manufacturing

When I saw Bruce last year I was in a very bad place mentally. For me personally, he came into my life at the right time and if it wasn’t for him I really don’t know if I would be here today. He listened to me and made other people listen and changes were made for the better which helped me, as it improved my life for me. I am in a much better place now and happier in my work and it’s all thanks to Bruce.

Employee

Bruce was extremely knowledgeable and friendly and made the 3 days training really enjoyable. His experience as a paramedic gave us 100% confidence that we were receiving the best possible training.

Business Travel Consultant

Loch has supported us with all our HR issues since 2015. They provide a comprehensive service which ensures we are up to date with best practices and maintain a happy, motivated team. The Loch team provide calm, professional and helpful support to prevent things from going wrong and to help resolve any issues that do arise. It is reassuring to know that they are available whenever I might need their support and advice and I would highly recommend them.

Loch HR Client

The mediator was excellent and the whole process was less painful than expected because of him. The two parties have since signed an agreement for a fresh start.

Loch Mediation Client

We recently implemented a new HR software solution with Loch, and have to say the level of service and training was excellent. The software itself has made many of the HR related challenges much easier to manage, and the assistance with the set-up, implementation and training has been first class. If you’re looking for an affordable HR software solution, I would certainly recommend Loch very highly indeed.

Nick Huxted, Gooey Digital

The mediation was very good and the discussion was open with arguments from both sides resulting in the same final conclusion – to improve the relationship. This came from having open conversations and constructive meetings.

Loch Mediation Client

The whole team is always incredibly responsive, and they work hard to ensure that the process is as smooth as possible.

Chambers UK 2017

We have been incredibly thankful for having your support over the last few years and our clients have been very impressed with the help they have received from Pam Loch and the rest of the team. We cannot praise you highly enough.

Loch Legal Client

Thank you for the superb advice you have provided us with over the years.

Business Owner – Care Sector

Thank you so much for your advice. I really appreciate the fact that you were able to understand the nature of our company and tailor your advice accordingly. I think that ability is key in defining a good lawyer. Lawyers who cannot deviate from 100% security are of little use.

Loch Legal Client

Thank you so much for your work; it is greatly appreciated. I can’t wait to get this situation resolved! Thank you again. We would be lost without you.

Loch Legal Client

I cannot recommend Loch highly enough. They were extremely helpful and reassuring and settled my claim quickly and efficiently. What delightful people to do business with.

Loch Legal Client

Have to say I love working with Loch – the team are like a breath of fresh air and have been so helpful and supportive over these last few weeks. Really made a difference to my workload..

Finance Director, Loch HR Client

I found Loch an absolute blessing at a time when I really needed help. Highly recommend their services.

Loch HR Client

Have to say I love working with Loch – you're like a breath of fresh air and have been so helpful and supportive over these last few weeks. It really made a difference to my workload.

Loch HR Client

The mediation was very good and discussion was open with arguments from both sides resulting in the same final conclusion – to improve the relationship. This came from having open conversation and constructive meetings.

Loch Mediation Client

I cannot recommend Loch highly enough. They were extremely helpful and reassuring, and settled my claim quickly and efficiently. What delightful people to do business with.

Loch Legal Client

The expertise of Loch made me feel in very safe hands. Caroline was thorough at explaining the legal situation, giving clear advice and was committed to getting me a fair outcome.

Senior Professional

The speed of their service levels combined with high quality advice always exceeds our expectations and as a result we have been a satisfied client of the firm for over 7 years. I would not hesitate to recommend Loch to any business.

Operations Director, Professional Services